Questions submitted to the KUKA.Sim Helpdesk will be answered within three working days. You can contact the Support Team by telephone during normal working hours, ie. from 8 a.m. to 5 p.m. (Central European Time).
Before contacting the KUKA.Sim Group, please make sure that you have the following data to hand:
version of KUKA.Sim (Layout - Pro), version of KUKA.OfficeLite, license code, e-mail address at which we can contact you, detailed description of the problem (screenshots, explanation in English or German) |