Digital Operations Director – Datacenter & Network (m/f) (EMEA)

9. November 2016


  • Accountable for the delivery of Datacenter Infrastructure services in the region
    • Ensure service availability, performance, usability, affordability and security
    • Monitoring, proactive maintenance, patching, backup/recovery
    • Manage changes, upgrades, enhancements, and replacements
    • Provide 2nd level support, incl. escalations handling and issue resolution
    • Manage assets, licenses, and suppliers/contracts/service providers
    • Manage cost, budget, and pricing
  • Datacenter Infrastructure includes:
    • Datacenters, Virtual server farms, Physical/virtual server OS, and Storage
    • WAN, LAN, WLAN, VPN Infrastructure
    • Firewalls, VPN Devices, Intrusion Prevention, Anti-Virus
    • Authentication, Identity, Directory, eMail, File & Print Services
    • Databases
    • Other Applications & Infrastructure as defined in the Application RACI
  • Directly responsible for a team of IT administrators
  • Works closely with other IT managers in the definition & delivery of IT services
  • Work closely with IT hub management and customers to refine the service catalog
  • Manage projects, and other initiatives / tasks as defined by the IT management
  • Support legacy applications and Infrastructure as defined in the application RACI


Profile / Skills

  • Excellent English communication skills.  (German desired)
  • Proven teaming skills working together with individuals from other cultures
  • Maintain calm and optimism even in high pressure situations
  • 6+ year experience leading an international IT datacenter/network team
  • Ability to interact with users and customers at all level
  • Excellent understanding of datacenter & network technology
  • Ability to performing hands-on administrative tasks if/when needed
  • Proven track record in implementing IT projects
  • ITIL Certifications preferred


Location: EMEA KUKA Locations 

Besetzungstermin: Ab sofort

Digital Operations Director – Datacenter & Network (m/f) (EMEA)

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