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Service offers for your KUKA manufacturing cell

Comprehensive services for fast commissioning and a seamless production flow of your KUKA manufacturing cell4_production.

Smooth commissioning and high profitability of your cell4_production manufacturing cell guaranteed

All from a single source from KUKA

Whether planning, implementation, monitoring or maintenance - KUKA specialists support you in all your project phases with unique manufacturing expertise. After 120 years in the automation industry, we know exactly what you need and offer a perfectly tailored all-round service for your individual requirements. In addition, user-friendly digital customer portal my.KUKA with technical information, license management and self-service functions is available to you wherever and whenever you need it.

  • Engineering

      • Support with planning
      • Realisation & optimization
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  • Commissioning packages

      • Customized
      • From delivery and assembly to complete programming

  • Service on site

      • Rapid fault analysis
      • Quick repair
    Learn more.

  • Service contracts

      • Modularly designed
      • Predefined or customised
    Learn more.

  •  Training programmes

      • Modular design
      • Individually tailored: for operators, maintenance staff, commissioning engineers and programmers
    Learn more.

  • Remote service

      • Online support in case of problems
      • Fast fault analysis and repair
      • Highest quality through competent staff and original spare parts
    Learn more.

  • Spare parts packages

      • Tailor-made spare parts packages
      • Professional advice
      • Online purchase
    Learn more.

Extensive technical knowledge for all KUKA products in a digital platform

With our Digital Service as an all-round package, you can monitor your robot fleet, simulate production processes online, correct system errors effectively and access technical data quickly. Make our service your central source for the holistic support of your operation.

KUKA.Xpert - technical knowledge about all KUKA products 

A digital knowledge database for technically relevant information and documentation on all KUKA products. 

KUKA.Sim - Simulation software for efficient offline programming

Simulation software: From offline programming to robot simulation and virtual commissioning.

KUKA.iiQoT- Monitoring, control, visualisation of robot fleet

A central IIoT platform for monitoring, visualising and troubleshooting robotic systems.

24/7 access to information and services on my.KUKA

In the digital customer portal my.KUKA you can easily call up product data and availability, order hardware and software products, manage licenses and support requests and visit the cloud-based platforms KUKA Xpert and KUKA Robot Selector.

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Directly after your successful registration you have access to numerous functions. After verification of your account, you will also receive company-specific information and benefits. This process serves the security of your individual login and can take a few days.

KUKA manufacturing cells cell4_production

Compact, transportable and immediately usable robot cells. Variants, technical data.

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Technical hotline and advisory service

Our experts on the KUKA hotline are here to help whenever you need them. We will keep your production system up and running by performing a quick fault analysis. Give us a call.

Customer solutions and modernization

Protect your investment and bring your system up to date in a cost-efficient manner. KUKA provides the appropriate modernization solution.

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