KUKA Remote Service: secure remote maintenance
In a worst-case scenario, help is needed quickly. Even short downtimes for robots and systems can cause considerable costs for production companies. With KUKA Remote Service, you can always rely on the certified service technicians and their know-how and support – no matter when, no matter where.
Maximize your availability in a manner that is simple, secure and transparent
Many companies are centered on their systems, robots and machines. In the event of a disruption, our certified specialists in the field of robotics can access the relevant controller, once you have given your approval. Thanks to KUKA.RemoteSupportView, we see what you see. In most cases, our experts – together with the on-site operator – only need to look at the SmartHMI of the KUKA robot. They evaluate the messages present in order to detect and eliminate errors. For you as a customer, this means low downtimes and low costs.