German speaking IT service desk agent - (L1)

Short Facts

  • Budapest
    Budapest, Hungary
  • KUKA
    KUKA
  • IT
    IT
  • Permanent Position
    Permanent Position

Responsibilities

  • take, register, analyze and process all sorts of user inquiries related to our existing IT-landscape,
  • fulfill service requests based on pre-defined procedures (password resets, providing access, remote Software installation, VPN Setup, IT procurements, etc),
  • manage customer’s hard- and software requests,
  • manage the configuration management database.

Application Requirements

  • studies in Information Technology or 1-2 years comparable work experience,
  • optimistic, goal-oriented, and customer focused attitude,
  • interest in supporting users with respect to IT infrastructure,
  • high motivation,
  • ability to work in a team,
  • willingness to work flexible hours and to travel,
  • excellent written and verbal communication in German and English.

What we offer

• bilingual work environment • international projects • competitive salary and benefits • cafeteria, 13. months salary, annual bonus • flexible working hours • home office opportunity • recreational opportunities

Start date: Immediately

Apply now online
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