IIOT Technical Support Specialist

Budapest

Support customers (external/internal) with commissioning digital products including Consulting function in presales meetings,
heads up discussion with responsible staff (IT/OT administrators, shopfloor decision makers) on valid solutions,
technical realization,
hypercare,
first Level support for digital products,
support in testing new products, architectures, perform load and cycle tests,
rapid prototyping and mock-up creation for data driven applications,
document and maintain data in Salesforce CRM,
support case dispatching,
create and maintain relevant content (manuals, training videos, training slides etc,)
spread knowledge base for KUKA. Sim and KUKA iioT capabilities, upcoming features, build professional community, technical support and SW quality assurance.

Min 3 years of experience in a relevant field,
track record in technical presales, consulting, support or similar preferably in the MES, IIoT or automatization business,
experience with automatized shopfloors, preferably industrial robotics,
experience with network topologies, Linux, embedded software,
experience in an object orientated programming language (C, C++, C#, Python, Java or similar),
first experience with cloud architectures, IoT/IIoT applications and protocols (OPC UA, MQTT) digital twins or similar,
excited for new technology trends with relevance to the industry 4.0,
willingness to continuously learn new things,
willingness to work in an internationally distributed team,
business fluent english.