Select your location:

Country

Select your language:

  • English

Short Facts

  • Budapest
    Budapest, Hungary
  • KUKA
    KUKA
  • IT
    IT
  • Permanent Position
    Permanent Position

Responsibilities

  • Day-to-day Task and performance management of Hotline Team and Back Office team to provide 10/7 ITsupport,
  • managing Transition of additional IT Services within the Hotline and Back Office SSC IT Team,
  • run continues improvement initiatives and ensure the Knowledge base is kept up-to-date,
  • define KPIs and report to EMEA Infrastructure Service Management and to the IT Management about the results of our IT Service in Budapest,
  • managing escalation related to the 1st Level SSC IT (Hotline) and Back Office Team,
  • taking part in hiring procedures for SSC IT,
  • follow-Up with Procedure changes. 

Application Requirements

  • University degree or relevant working experience,
  • at least 4-7 years of relevant professional experience,
  • leadership experience in managing a team of 10-20 employees,
  • know-how of the ITIL frameweork,
  • excellent coordination, communication and organisational skills,
  • excellent written and oral communication skills both in English and German,
  • performance management experience.

What we offer

• flexible working hours • home office opportunity and also

Bilingual work environment 
International projects
Competitive salary and benefits
Cafeteria
13th salary
Annual Bonus

Start date: Immediately

Apply now online

This website uses cookies (find out more) in order to offer you the best service online as well. If you simply continue to use our website, we will only use cookies required for technical purposes. If you click on “OK and discover KUKA”, you are also agreeing to the additional use of marketing cookies. You can select which cookies we use by clicking on “Cookie settings”.

Cookie settings