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Short Facts

  • Budapest
    Budapest, Hungary
  • Swisslog
  • IT
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time


  • Help desk monitoring;- ensuring high quality first line support to our Key Users; delivering routine fixes to incidents within the agreed SLAs,
  • ensuring incident information is full and complete before assigning to second line support,
  • daily system checks; flagging any failures on a daily, weekly, monthly basis,
  • IDOC error resolution – monitoring interfaces and managing the reprocessing where appropriate,
  • testing assistance; preparing test scenarios, test scripts, completing unit or integration testing. Supporting Key Users with UAT and regression tests,
  • managing Key User to close incidents,
  • key User training: helping to prepare training materials,
  • support the SAP Application Managers as required.

Application Requirements

  • Previous working experience in a similar SAP 1st Line support / IT Business Support Analyst role,
  • knowledge of at least 1 SAP Finance related module is a prerequisite (FI, CO, PS, Vendor invoice management)This role is a fantastic opportunity to learn more SAP modules and their interactions,
  • knowledge of MS Office software,
  • excellent English written and oral communication skills, including instructional and presentation skills,
  • methodical approach to problem solving. You are able to understand problems, articulate options and propose the most appropriate solution,
  • ability to work unsupervised and on own initiative,
  • previous hands on experience of SAP would be advantageous,
  • able to build a rapport and engage with people.

What we offer

• flexible working hours • home office opportunity and also

Bilingual work environment 
Competitive salary and benefits
13th salary
Annual Bonus
International projects

Start date: Immediately

Apply now online

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