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December 10, 2015
“This course is still available” – From now on, this sentence will be seen more often by potential KUKA course participants. KUKA Robotics is presenting its Germany-wide relaunch of the seminar catalog. Besides a global filter function, interested parties will also benefit from all-round service including arrival directions, personal user accounts and more.
More user-friendly booking of KUKA College courses
Across the globe, KUKA Colleges provide seminar participants with practical technical knowledge for robotics and software. “We have made the booking process for courses at our German colleges much more user-friendly,” notes Gerhard Müller, Director of Training and Information Services at KUKA Roboter GmbH, in describing the significant changes to the seminar catalog. Those interested in courses will benefit from a global filter function. It narrows the search for courses that can be booked by country, date, target group, and product and controller type. “This preselection makes it easier for training course participants to book in a targeted, fast and uncomplicated manner,” continues Müller.
Personal profiles make the process of booking a training course more transparent
When booking a course for the first time, the interested parties create a profile. “In a fully transparent procedure, customers can look under ‘My booking inquiries’ and check the status of their inquiry,” explains Katja Westphal, College Administration Coordinator at KUKA Roboter GmbH, highlighting the advantages of the personal profile. Bookable dates are now visually easier to identify. A verbal description allows the user to immediately see if a course is fully booked or if places are still available. Beyond this, once the profile has been created for the participant, additional courses can be easily booked. Klaus Petter, College Product and Sales Coordinator at KUKA Roboter GmbH, adds: “Not only do we offer our target groups – such as robot and system operators, start-up personnel or system programmers – a simplified booking inquiry procedure, but we also provide all-round service. A lot of additional information about the event can be found directly in the schedule view (for example, arrival directions and information about hotels in the area) so that interested parties can arrive stress-free."