Order Processing Officer


  • Prepare spare parts quotation for all customers in time

  • Receive phone calls from customers and handle technical questions together with Technical Support 

  • Follow-up all orders, delivery notes and invoices internally as well as in front of customers 

  • Handle purchase orders of spare parts in time 

  • Optimize  working processes and SAP functions together with other departments

  • Coordinate the load of work with other O.P. 

  • Work strongly together with the HQ team – weekly communication & coordination of phone meetings 

  • Prepare clear and smart reporting  

  • Be an operative back-up for the department manager 

  • Ensure that KUKA compliance guidelines are respected in all departments



  • Bachelor’s degree and above

  • 5 years experience in CS and/or Order Processing 

  • 2 years work experiences with SAP/Excel program 

  • Clear attitude: direct, organized and transparent, strictly respecting the compliance guidelines of KUKA 

  • Thinking & learning, proactive planning, willing to work in a multicultural environment 

  • Fast in execution, creating clear reports, willing to take decisions & initiative

  • Outgoing personality and open-minded, team player 

  • Stress-resistant, able to keep calm in the case of demanding customer requirements 

  • SAP skills required: Material Management (MM), ERP, Order Processing 

  • Fluent in written and verbal English


Please send us your complete application documents by e-mail at the below-mentioned address.

开始时间: 尽快

Order Processing Officer

Please apply here via email

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