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On-site system service: available worldwide and at any time

Welcome to KUKA’s system service. Take advantage of our comprehensive range of services in the field of systems engineering: from commissioning and repairs to maintenance, servicing and system expansion.


Services provided by KUKA Plant Services

We are the company with many years of experience for competent solutions in the service sector for industrial systems. With KUKA as a partner, your supplied technical system will be reliably serviced "for life".
We offer our customers the necessary competence and know-how around the clock, at any time of the day or night, in over 30 countries. Our experts are available 24/7 by phone and the service levels can be individually adapted to their needs. That is why we are the competent partner who guarantees high quality standards to our customers.
We pay special attention to our customer service. Specially tailored inspection and maintenance contracts guarantee high availability of your plant through prevention.
From process optimization to modifications and extensions of your plants, as well as equipment and services, up to our comprehensive spare parts service, we take care of you directly at the plant on site. Nowadays, the market often develops anew through regular innovations. With the help of our employees, the future success of your plant can be ensured through extensions and conversions.
And if something should still go wrong, our hotline with competent contact persons offers "first aid" and the use of our KUKA RemoteService enables the problem to be analyzed and rectified quickly.

Advantages of our system service


Optimized and reliable system productivity

Avoidance of unplanned system downtimes

Concentration on the core business

The aim is to achieve optimum and plannable utilization of the company's own maintenance capacity while increasing flexibility.

Comprehensive documentation

Preventive maintenance services are documented in detail as a basic requirement for quality audits.

Take advantage of our comprehensive system service

From planning and commissioning to the company's own KUKA spare parts warehouse on site. For maximum availability of your cells, machines and systems, we offer you suitable service and maintenance packages, tailored to your requirements. Benefit from our worldwide service - we will be happy to submit a suitable concept to you.

Become a contract customer and benefit from long-term advantages

Find out more about our modular KUKA service contracts and receive service support that precisely meets your wishes and needs. Contact us and learn more about KUKA contract services.

Do you need ad-hoc technical service support quickly?

The KUKA specialists on our technical service hotline are your strong partner and are available to you around the clock:

Your direct contact to our system service:
T +49 800 0006556   KUKA-Service@kuka.com

Spectrum of KUKA system services

We are the company with long-term experience for expert solutions in the servicing of industrial systems. With KUKA as a partner, your delivered technical system is reliably supported “for a lifetime”.

We offer our customers the required expertise and know-how around the clock, at any time of the day or night, in over 30 countries. Our experts are available 24/7 by phone, and the service levels can be customized to meet your needs. This is why we are the competent partner that guarantees its customers high quality standards.

We place particular importance on our customer service. Specially coordinated inspection and maintenance agreements guarantee high availability of your system by means of prevention.

From process optimization to conversion and expansion of your systems, and from setup and support services to our comprehensive spare parts service, we provide you with on-site support directly at your plant. Today, the market often undergoes new developments due to regular innovations. With help from our employees, future success can be ensured through expansion and conversion of your system.

And if something should still go wrong, our hotline with competent contact persons offers “first aid”, while our KUKA RemoteService enables quick analysis and resolution of the problem. 

Advantages of our system services


Optimized and reliable system productivity

Through the analysis and optimization of production systems, the reduction of bottleneck process steps and the regular testing of safety equipment.

Avoidance of unscheduled system downtime

With the aid of preventive maintenance measures during non-production time by experienced KUKA personnel and the use of KUKA spare parts, unscheduled system downtime can be avoided.

Concentration on core business

The goal is an optimal and plannable workload of in-house maintenance personnel with increased flexibility.

Comprehensive documentation

Preventive maintenance services are documented in detail as a basic requirement for quality audits.

Make use of our comprehensive system service

From planning and commissioning to your own KUKA spare parts warehouse on site.

With the maximum availability of your cells, machines and systems in mind, we offer suitable packages for service and maintenance tailored to your requirements.

Benefit from our worldwide service – we will be happy to provide you with a customized concept.

Become a contract customer and benefit from the long-term advantages

Find out further information about our modular KUKA service agreements and be sure to obtain exactly the level of service support that you need. Get in touch and find out more about KUKA contractual services.

You require fast ad-hoc technical service support?

The KUKA specialists from our technical service hotline are your strong partner and will be happy to assist you.

Your direct contact to our system service:

T +49 800 0006556 KUKA-Service@kuka.com

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