There are so many features and benefits of the KUKA industrial robot, so how do we ensure that you, our customers, can have access to all of the necessary documentation quickly and efficiently?
We put it in the cloud!
Accessing this documentation is so simple. All that is required is to scan the QR (quick response) code that can be found in the top right-hand corner of your robot’s label using your smartphone. This matrix bar code, as it is otherwise known, will direct you to KUKA Xpert, our cloud-based knowledge management tool; a digital knowledge database for all KUKA products, accessible at any time and from anywhere and on any device.
KUKA Xpert offers comprehensive technical information especially for service technicians, planners, programmers, operators, and commissioning engineers alike, empowering users to solve problems independently, source key product information, and most importantly save valuable time on tasks such as; commissioning, programming, maintenance, and conceptual design. The database is free to access* for all KUKA customers, and access using the dynamic QR code feature provides you with an instant link to the resource, which can be done in easy steps:
- Scan the QR code using your smartphone/device
- When prompted, follow the link to the KUKA Xpert platform
- Log in to the platform using your credentials**
- Using the search functionality in the left-hand menu, search across product, information type, and visibility categories for the information/resource that you require.