my.KUKA: Your digital customer portal

Buy robots and spare parts, view technical data, manage licenses and more: my.KUKA combines numerous e-services in a user-friendly interface. This gives you access to information and individual support for your robot applications at any time and from anywhere.

24/7 access to information and services on my.KUKA

In the digital customer portal my.KUKA you can easily call up product data and availability, order hardware and software products, manage licenses and support requests and visit the cloud-based platforms KUKA Xpert, KUKA Compose and KUKA Connect.

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Directly after your successful registration you have access to numerous functions. After verification of your account, you will also receive company-specific information and benefits. This process serves the security of your individual login and can take a few days.

All my.KUKA advantages and services at a glance:

  • View product data

    The digital product catalogue gives you a comprehensive overview of our robot portfolio, the associated spare parts and our digital products.

  • Check product availability

    Check online delivery times and stocks of used robots, spare parts and KUKA Ready Packs (only for KUKA partners) and request specific products with just a few clicks.

  • Buy products online*

    Buy KUKA products, e.g. spare parts or software packages, easily and conveniently online and submit inquiries for our robots.
    (* country-specific function)

  • Register and manage products

    Register your KUKA products quickly and easily online and gain access to complete product documentation.

  • Use cloud-based software

    Get free access to KUKA Xpert Basic and KUKA Compose. Use the login for KUKA Connect or test KUKA Sim.Pro.

  • Support-Management

    Create your support requests online and view the processing status. This way you are always up to date and receive the support you need promptly.

  • Digital knowledge database

    The KUKA Xpert digital knowledge database provides comprehensive technical information such as instructions and documentation for your KUKA products.

  • KUKA System Partner

    As a KUKA System Partner, you benefit from special advantages in my.KUKA. Among other things, you receive extended test access for KUKA Cloud Software, product announcements and discontinuations, information on robot delivery times and much more.

Bring the KUKA world to your desktop

Video tutorials: step by step to the desired product or service

How to register at my.KUKA

Create your personal my.KUKA account in just a few steps and gain access to our digital self-service platform.

How to register your products

Register your KUKA products using the serial number to get direct access to the technical documentation and specifications of your products and make them available to your employees and coworkers.

How to select the robots you need

Search through all available KUKA robots and find the right robot for your requirements by using the search bar or the navigation menu.

How to order automation equipment online

Buy robots, software, periphery, and other components directly online. Check the availability of spare parts for any robot model and order the desired quantity. Use various search tools to find exactly the right products.

How to add products to lists and request a quote

Browse KUKA's offering of products, create lists of products you would like to buy, and request a quote.

 

Function not available in Germany and USA.

 

How to add products to lists and buy online

Select the item that you would like to buy, add it to a list and send requests including individual comments.

 

Function currently available only in Germany and USA.

 

How to create and use different lists

Use lists to organize your purchase: Create shopping lists or wish lists to order your items or save them for later.

How to access customer support and documentation

Create, view and check all support cases for your account. In addition, KUKA Xpert provides you with quick advice and product documentation.

Would you like to try out these functions live on my.KUKA?

Register now!

Discover our cloud-based software offers:

KUKA Xpert: Knowledge database with all technical information

KUKA Xpert helps you with the most important activities around your KUKA products, such as commissioning, programming, maintenance and conception.

KUKA Compose: Find suitable robot models interactively

Sort and compare the KUKA range with KUKA Compose. Using filters such as reach and payload, you can find the ideal model for your requirements.

KUKA Connect: robot data and activities at a glance

With the cloud-based asset management and analysis platform KUKA Connect, you have access to your KUKA robot data at any time and from any device.
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