Elin Hybert herself thinks that the new position feels just right and is looking forward to taking over the assignment and developing it further. - I know the customer service team well and know what strengths we have. We will build on them, she says. According to her, it's basically about doing the best for the customers, and always being at hand with the right skills when needed. - The customers are what gives us our right to exist
and providing them with service is a crucial part of what we do at the company, she says. The background to the change in customer service is that former manager Emmanuel Hauptmann has moved on to another position, outside KUKA. He, too, is happy that it is Elin Hybert who has taken over. Among other things, he mentions her understanding of the business area as something that provides the right conditions.
- Elin has solid knowledge and just the right energy. I feel completely confident that she will develop the department further and take it to new heights, he says.