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my.KUKA is KUKA's customer portal which includes self-service and the KUKA online shop

KUKA Shop: Everything You Need for Your Automation

The KUKA Shop combines robot and spare parts purchasing, technical documentation, license management, and many other digital services in one easy-to-use platform. Access the information, products, and support you need for your robotic applications anytime, from anywhere.


24/7 access to information and services

In the KUKA Shop you can easily call up product data and availability, order hardware and software products, manage licenses and support requests and visit the cloud-based platforms KUKA Xpert and KUKA Robot Selector.

All KUKA Shop advantages and services at a glance:

  • View product data

    The digital product catalogue gives you a comprehensive overview of our robot portfolio, the associated spare parts and our digital products.

  • Check product availability

    Check online delivery times and stocks of used robots and spare parts. Request specific products with just a few clicks.

  • Use cloud-based software

    Get free access to KUKA Xpert Basic and KUKA Compose. Use the login for KUKA Load or test KUKA Sim.Pro.

  • Support-Management

    Create your support requests online and view the processing status. This way you are always up to date and receive the support you need promptly.

  • Digital knowledge database

    The KUKA Xpert digital knowledge database provides comprehensive technical information such as instructions and documentation for your KUKA products.

  • Buy products online*

    Buy KUKA products, e.g. spare parts or software packages, easily and conveniently online and submit inquiries for our robots.
    (* country-specific function)

  • Asset Management

    Register your KUKA products quickly and easily online and gain access to complete product documentation.

  • Trainings & Services

    As a KUKA System Partner, you benefit from special advantages in my.KUKA. Among other things, you receive extended test access for KUKA Cloud Software, product announcements and discontinuations, information on robot delivery times and much more.

Find the Right Spare Part. Or Protect Your Entire Fleet.

Whether you need a single replacement component or a strategic spare parts inventory for multiple robots, KUKA Shop solutions help you build a proactive spare parts strategy and reduce the risk of unplanned downtime.

Bring the KUKA world to your desktop

Step by step to the desired product or service

Would you like to try out these functions live on my.KUKA?