Endpoint Management Engineer
5 Şubat 2026
Discover your impact with KUKA Group
KUKA Group offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you´re a go-getter, a visionary with bold ambitions and believer in collaboration and mutual respect, then you're poised for success here at KUKA Group.Kısa Gerçekler
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Budapest, Hungary -
KUKA
hibrit -
IT
Sorumluluklar
Make an impact
- Provide high-quality L2 client support for Windows endpoints, taking ownership of incidents and service requests end-to-end,
- troubleshoot and resolve issues via remote support, ensuring fast recovery and a great user experience,
- manage and optimize endpoint configuration and compliance using Microsoft Intune, Baramundi and Group Policy,
- create software packages and manage deployment and updates, ensuring stability and consistent rollouts,
- create and maintain scripts and automations to reduce manual effort and improve operational efficiency,
- support workplace services such as Teams and telephony, ensuring smooth collaboration capabilities for users,
- provide guidance, knowledge transfer, and structured escalations to support and upskill L1 teams,
- collaborate with international IT teams to align standards, tools, and operating procedures across regions,
- communicate clearly with internal stakeholders, balancing technical accuracy with user-friendly explanations,
- support a broad range of workplace technologies including hardware, Microsoft 365/Office, printers, and common enterprise applications,
- contribute to documentation and continuous improvement by capturing learnings, updating knowledge articles, and refining support processes.
Profil
What you need to succeed
- Bachelor’s or Master`s degree in Computer Science, Information Technology, or equivalent hands-on experience in enterprise client operations,
- L2 support experience: confident troubleshooting on Windows clients, ownership mindset, SLA-aware ticket handling,
- ticketing & documentation: solid routine with ITSM tools and clear, structured written communication,
- scripting & automation: practical PowerShell (or similar) to standardize and automate recurring tasks,
- remote support capability: strong diagnostics via remote tools, user-friendly communication during live sessions,
- workplace tooling: good knowledge of Microsoft 365/Office, printers, Teams, telephony and common enterprise apps,
- collaboration & communication: comfortable working with international teams, and supporting/mentoring L1 through handovers and guidance,
- strong English for daily collaboration, additional languages (German) are a plus,
- endpoint management: hands-on with Microsoft Intune (policies, app deployment, troubleshooting) and basic security/compliance concepts,
- group policy knowledge: understanding of GPOs, AD-based client management fundamentals,
- software packaging & deployment: experience with packaging/rollout practices and release discipline,
- monitoring & reporting: basic understanding of endpoint health metrics and service improvement via data,
- process maturity: ITIL awareness, continuous improvement mindset, documentation ownership,
- excellent communication and problem-solving skills and attention to detail.
13th salary
Bilingual work environment
Cafeteria
Şirket servisi
Employee Assistance Program
Hibrit çalışma
DEI (Diversity, Equity, and Inclusion) statement
Our core belief is in treating each other with kindness, an open mind, and mutual respect, creating an environment where everyone feels empowered to bring their authentic selves to work.
KUKA Group is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs. If you join KUKA Group, you will have ample opportunities to share what motivates you and what defines your individuality.
Join the journey!
If you think a career with KUKA Group could be what you are looking for, we´d love to hear from you. We´re looking forward to receiving your application!