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Short Facts

  • Budapest
    Budapest, Hungary
  • KUKA
    KUKA
  • IT
    IT

Responsibilities

  • The coordination of 3rd level support as SPOC towards other resolver teams,
  • supporting functional teams and customers, assisting with technical subproject management,
  • assisting in providing SAP solutions for infrastructure service requests for ongoing and new SAP services, SAP rollouts,
  • maintaining operation and technical documentation, monitor the landscape,
  • supporting of SAP license management towards controlling with the Authorization team,
  • SAP user management,
  • participating in related serurity reviews, and audit reviews.

Application Requirements

  • Experience in IT Customer Service Desk analyst role,
  • excellent MS client OS knowledge(services, registry, group policies etc.); knowledge regarding basic IT and network services(DNS, DHCP, File, Print etc.) and basic SAP landscape knowledge is an advantage,
  • excellent communication skills in English and professional communication capabilities in German,
  • reliable team player capable of independent work,
  • precise work, analytical thinking, and problem solving attitude,
  • customer focused.

Preference

  • Fluency in Hungarian is an advantage but not required,
  • previous work in SAP,
  • willingness to travel,
  • university degree,
  • experience in knowledge article creation and maintenance.

What we offer

Annual bonus, Competitive salary and benefits, and also

Flexible working hours
Home office possibility
Bilingual work environment 
13th salary

Start date: Immediately

Apply now online

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