KUKA Customer Service – We are here for you!

At KUKA, health comes first, which is why we have taken extraordinary and precautionary measures to protect the health of our employees and partners.

7 April 2020

KUKA guarantees you the best possible service and advice!

Even in these special times, you as our partner and the maintenance of your production are the focus of our actions.

The measures adopted by the German Government offer useful time windows for pending or postponed maintenance and repair work and for plant optimisation. Together we can use the potential to gear your production even more strongly towards the future.

KUKA service team is available for you as usual

KUKA Customer Service Contact: +49 821/797-4242

Create your case online at our customer portal my.KUKA and track the status at any time. You also have access to the digital knowledge database, where you can independently find solutions or upload files for quick support. You can also use the conctact form to send your request without logging in.

Send request via contact form

Create your case online

KUKA service products – especially for challenging times

my.KUKA: KUKA Customer portal
KUKA Marketplace: Buy robots and spare parts online
KUKA Xpert: Digital knowledge database for all KUKA products
Remote Support for KUKA Robots
- KUKA.RemoteSupportView
- KUKA Connectivity Box
KUKA.SimPro: Smart simulation software for efficient offline programming
Tune my Production
KUKA-Maintenance